Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Stop Time Theft and See Everything

How to Stop Time Theft and See Everything

For all its benefits, remote work has certainly created some challenges. One major issue is the lack of visibility you have over your employees and the ramifications that could result.

While it is critical to cultivate trust in and with your employees, you also need tools to monitor progress and hold your team members accountable. Let’s talk about some of the issues you may discover once we give you the visibility you need.

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Before You Can Implement AI, You Need to Be Sure Your Business is Ready

Before You Can Implement AI, You Need to Be Sure Your Business is Ready

You can’t wake up anymore without hearing something about AI, and in the business world, there’s almost a sense of peer pressure around it. Nowadays, you have to be using AI, or your business will be left behind… or at least, that’s the narrative.

While we are in no way discouraging you from adopting AI, we are saying that moving forward without a plan is likely to waste your money. For AI to work the way you want and need it to, you need to have done the homework and laid a foundation for success.

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Don’t Let the Sunk Cost Fallacy Keep You Stuck in the Past

Don’t Let the Sunk Cost Fallacy Keep You Stuck in the Past

The more money you throw at something, the more you hope that it will eventually deliver on the investment… but if you’re not getting the results you hoped for, you might be falling into the sunk cost fallacy. You might find yourself making illogical decisions based on the investments you’ve already made, and that doesn’t help anyone—in life or in business. Today, we want to discuss how you can free yourself from the sunk cost fallacy to make better decisions for your business’ IT solutions.

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Business Data: Ask the Right Questions, Get Smarter Answers

Business Data: Ask the Right Questions, Get Smarter Answers

Every business owner has heard the mantra: Data is the new oil. 

It sounds great, but for most, the reality is far from it. Your data is probably unrefined, messy, and sitting in a digital graveyard. You're paying to store it, worrying about a potential security breach, but you can’t point to a single decision it helped you make. It's an asset that performs like a debt.

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Microsoft SharePoint: What It Is (And What Your Business Can Do With It)

Microsoft SharePoint: What It Is (And What Your Business Can Do With It)

How much does your business value communication and data security? The answer to that should be “A lot.” Microsoft SharePoint, a web-based platform for storing, organizing, sharing, and accessing information, can help businesses that use Microsoft 365 work more effectively. Today, we’ll cover three of its best features and what your business can accomplish with them.

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How to Ensure Your Project is Carried Out Successfully

How to Ensure Your Project is Carried Out Successfully

What actually goes into a successful project implementation strategy, and how can you make sure your business is starting from an advantageous point? Today, we want to explore some of the ways your organization can best prepare for a project so that it has an optimal outcome. Whether you want to streamline your project timeline, implement tools to help see it through, or just make the entire process easier to manage, we’ve got tips for you.

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Can You Expect Accountability from Your IT Resource?

Can You Expect Accountability from Your IT Resource?

It’s tough to own up and take the blame, especially when you know it was you who made the mistake. Unfortunately, in IT, there’s a lot of blame thrown around, so it’s something that those in our profession have to get accustomed to. When you work with a technician, you want them to take responsibility for their mistakes and take action to prevent them in the future—and that’s exactly what we aim to accomplish with our managed IT services. Here’s how we make sure our clients can hold us accountable so they get the best services possible.

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If You Don’t Optimize for Uptime, You’re Gonna Have a Bad Time

If You Don’t Optimize for Uptime, You’re Gonna Have a Bad Time

When it comes to your business’ IT, there’s a nasty word called “downtime” that’s always referred to in a negative way, and for good reason. Downtime can be a business killer if it’s not monitored for and avoided. To help you understand just how dire downtime can be, we want to compare it to its natural enemy: uptime.

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Is AI Right for Your Small Business? Navigating the Opportunities and Challenges

Is AI Right for Your Small Business? Navigating the Opportunities and Challenges

AI is everywhere. In a relatively short amount of time, artificial intelligence has exploded from being a fringe feature to becoming standard kit in many—some may argue most—applications and devices, particularly those intended for business use.

The truth is that it’s hard to tell whether AI could bring a business a ton of benefits or if it ultimately generates (pun intended) more problems than its worth… at least, without a concerted effort to make those determinations. Let’s see what we can do to make sure it is beneficial.

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A Social Media Day Security Checklist for Your Business

A Social Media Day Security Checklist for Your Business

Happy Social Media Day! It’s hard to believe that social media—at least in the modern sense—has already been around for almost a quarter-century. Seriously! LinkedIn launched in 2003, and Facebook launched in 2004.

Since then, social media has become an essential business tool; however, it also provides cybercriminals with an opportunity to exploit your organization. Let’s observe Social Media Day by reviewing some simple security line items to keep your business safe while you take advantage of the capabilities social media can provide.

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4 Lessons You Need to Learn About IT ASAP

4 Lessons You Need to Learn About IT ASAP

We live in a time where all business owners should have some working knowledge of technology, but this lesson is often learned only after the fact. Sometimes it takes a crisis to thrust one into action, but we’re here to help you take the first step. Today, we have four lessons that you can learn about business technology today to hopefully prevent a crisis somewhere down the road.

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How to Win Back Customers After IT Issues

How to Win Back Customers After IT Issues

Let's be honest, technology can sometimes cause big headaches for businesses. Maybe your main computer system crashed right when you were busiest, or you had a scary data problem. These tech troubles can frustrate you and your customers.

Remember Y2K, around the turn of the millennium? It was a time when everyone worried that all computers would crash. The whole thing actually made many companies upgrade their tech and get better prepared. The lesson is that even big technology problems can lead to good changes.

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Is Your Team Truly Proficient in Your Business Technology?

Is Your Team Truly Proficient in Your Business Technology?

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

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Why Physical Security Matters for Your Business

Why Physical Security Matters for Your Business

Are you making security a priority for your business? While it’s one thing to protect your network, it’s another to protect your business’ physical location. If you don’t implement processes and solutions to secure your office, you might be in a position where someone could steal equipment, data, or worse. Here are some ways to prioritize physical security for your business, too.

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Making Sense of Technology Compliance

Making Sense of Technology Compliance

For businesses, staying compliant with data regulations isn’t just about avoiding hefty fines; it’s about building trust with customers, protecting sensitive information, and keeping operations running smoothly. Ignoring compliance isn’t an option. A single slip-up can lead to legal trouble, financial losses, and serious damage to your company’s reputation.

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Celebrate World Backup Day by Focusing on Your Backup Preparations

Celebrate World Backup Day by Focusing on Your Backup Preparations

Your business runs on data. You keep customer information, invoices, project files, inventory and much more. If you were to lose it, you face a myriad of problems from hits to your reputation to major downtime. Today is World Backup Day, so we thought it would be good to highlight just how important having a feature-rich and reliable backup strategy is.

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How Modern Businesses Use IT Services

How Modern Businesses Use IT Services

IT should be making your business work smarter, not harder. That’s what we want to discuss today: how IT impacts your business priorities, such as productivity, cybersecurity, and accessibility. Are you making the best choices possible, or are the options you’re selecting hindering your company’s operations?

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Technology Has Been a Guiding Influence in Business Strategy

Technology Has Been a Guiding Influence in Business Strategy

Technology is deeply embedded in nearly every aspect of modern life. As society has become increasingly tech-driven, businesses have found ways to set themselves apart by meeting the growing demand for innovation. While technological dominance has been a recurring theme throughout the information age, today’s leading tech companies wield more power and influence than ever before.

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For Businesses, Windows PowerToys are More Like Power Tools

For Businesses, Windows PowerToys are More Like Power Tools

Windows PowerToys is a collection of handy utilities that can offer a lot of value to those with some use for them. We wanted to briefly run through some of the most business-friendly options you might want to implement into your operations.

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Three Reasons Downtime is Really Bad for Your Business

Three Reasons Downtime is Really Bad for Your Business

Experiencing downtime can severely harm your business. If you're not actively monitoring your network to minimize it, you're putting your operations at risk. Downtime refers to any period when your organization isn't functioning as intended, and it's crucial to manage it diligently. Failing to do so can lead to several challenging issues. 

Basically, you run into three different problems. They are:

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