Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Optional Updates Are Actually Mandatory for Your Safety

Why Optional Updates Are Actually Mandatory for Your Safety

Chances are you’ve seen the update window out of the corner of your eye while you’re going about your day-to-day tasks. For most employees, the choice is easy. They can click “Remind me later” to make today’s problem tomorrow’s. This creates a patch gap, which inadvertently becomes a major security hole for your small business.

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The Modern AUP Protects Data and Empowers Teams

The Modern AUP Protects Data and Empowers Teams

Many technology policies are outdated documents filled with legal prohibitions. Employees often sign these forms during their first day of work and never look at them again. This approach is ineffective because overly restrictive rules lead staff to use unapproved software just to complete their tasks. This behavior creates security risks that are difficult to monitor or manage.

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Real-Time Endpoint Security with Managed EDR Services

Real-Time Endpoint Security with Managed EDR Services

Cybersecurity has gotten more complex than ever, with many of the old standbys being rendered obsolete in comparison to the threats they are meant to prevent. Pairing that with the fact that many attacks are waged against small and medium-sized businesses, which often lack proper protections, makes the risk clear.

That said, you don’t have to accept these risks. Instead, you can implement tools like endpoint detection and response.

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Transform Your Security Culture with Employee Training

Transform Your Security Culture with Employee Training

Business owners often invest heavily in threat detection suites to prevent security breaches. However, technology is only half the battle. High-end hardware and software cannot prevent a breach if an individual inside the organization provides access to a malicious actor.

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Shifting Your Security Culture from Control to Protection

Shifting Your Security Culture from Control to Protection

Business owners often invest in threat detection suites to prevent security breaches. However, technology is only half the battle. High-end hardware and software cannot prevent a breach if an individual inside the organization provides access to a malicious actor.

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Stop IT Stress and Turn to Proactive Support Instead

Stop IT Stress and Turn to Proactive Support Instead

I was talking to a friend the other day who runs a successful company. He’s the type of guy who knows his inventory down to the last decimal point. Still, when we sat down for coffee, he looked exhausted.

"I’m just so tired," he said, "One day the printer is offline, the next day one of my guys can’t sync his files. Just this morning, I got a suspicious email that looked a little too much like an invoice from my own CPA. I’m spending four hours a week playing the IT guy. I don’t know what I’m doing."

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Protect Your IoT with Microsegmentation

Protect Your IoT with Microsegmentation

For years, the cybersecurity industry has coasted on the perception that zero-day vulnerabilities (bugs in software that the developers were not yet aware of) were not easy to find… but on April 6th, 2026, this perception shifted completely as Anthropic’s Claude Mythos AI model proved it very, very wrong.

Today’s threats are no longer the bugs we know about. They’re the thousands of previously unknown vulnerabilities that AI can identify (and weaponize) in mere moments.

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3 AI-Driven Threats Creating Next-Gen Cybersecurity Challenges for SMBs

3 AI-Driven Threats Creating Next-Gen Cybersecurity Challenges for SMBs

Imagine one of your employees receives a phone call from someone who sounds exactly like you. They have your cadence, your "ums," and even that specific way you clear your throat before getting down to business. Would they be able to tell it’s a deepfake, or would they follow the instructions to urgently reset a password or move funds?

If you can’t answer that with an emphatic "yes," you’ve got some work to do. We’ve moved far beyond the era of the Nigerian Prince emails and obvious typos. We are now in the age of highly polished, AI-driven social engineering where the "bad guys" are using your own identity against your team.

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Defeating AI Phishing and Deepfake Fraud with Multi-Layered Security

Defeating AI Phishing and Deepfake Fraud with Multi-Layered Security

It might sound crazy, but sometimes I miss the Nigerian Prince. Back in the day, the threats were almost charming in their incompetence. You had the broken English, the bizarre formatting, and the royal promises that were so obviously fake they were almost funny. If you had even a shred of common sense, you were safe.

But those days are gone.

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Your Business Can’t Afford to Rely on Amateur IT Support

Your Business Can’t Afford to Rely on Amateur IT Support

Once upon a time, a small business could conceivably make it relying on amateur or semi-professional technical support. This is no longer the case.

Nowadays, business IT is so crucial that a professional touch is a hard requirement for success… for reasons you may not initially consider.

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How You Can Protect Your Business If a Mobile Device Disappears

How You Can Protect Your Business If a Mobile Device Disappears

The mobile device is deeply ingrained in modern life, society, and culture, so it will be present in the workplace. This can be a very useful thing… with the right preparations, your employees can become a lot more mobile in terms of their potential productivity.

However, mobile work isn’t without its dangers. Perhaps the most obvious risk is that a device will be lost, whether it's left behind in a rideshare or pilfered as a latte is retrieved from the barista. Either way, your business will have suffered a data breach.

Let’s talk about how this outcome can be avoided with some proactive planning, thanks to mobile device management. 

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Is That Email Legit? How to Check for These 3 Phishing Red Flags

Is That Email Legit? How to Check for These 3 Phishing Red Flags

Most contemporary cyberthreats originate from social engineering. Typically, this involves deceptive phishing messages designed to lure users into compromising their own safety. While these attacks can occur across various platforms, email remains the primary weapon of choice for attackers.

To stay protected, let’s examine the key red flags that suggest an email is actually a phishing attempt.

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It Pays to Have a Backup that Hackers Can’t Mess With

It Pays to Have a Backup that Hackers Can’t Mess With

Let’s say that today was the day a cyberattack successfully infiltrated your business network. Not good, but if you have a proper data backup, you should be safe… unless the party responsible prioritizes deleting your backup files.

While we would never recommend a business skip the data backup process, it is important to recognize that traditional backups have this critical vulnerability. To remedy this, we do recommend implementing immutable backups.

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Why Password Length is More Important Than Complexity

Why Password Length is More Important Than Complexity

With automated threats on the rise and taking over the cyberthreat landscape, you need as many ways to stay safe online as possible. Naturally, one of the most talked about topics is login security. There’s a lot of good password advice out there, but the most helpful piece isn’t repeated often enough: just make it longer.

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A Strategic Guide to Safely Using IoT in Your Business

A Strategic Guide to Safely Using IoT in Your Business

Modern gadgets make running a business easier. From smart thermostats and lightbulbs to connected coffee machines, the Internet of Things (IoT) brings a lot of convenience to the workplace. However, because these devices are built for speed and low cost, they often skip the security features your business actually needs.

Essentially every smart device in your office is a potential digital back door for hackers. Let’s take a look at how IoT—as helpful as it can be—can also be a big problem.

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5 Unintuitive Security Hacks to Keep Your Data Safe

5 Unintuitive Security Hacks to Keep Your Data Safe

Are you unknowingly leaving important data out in plain sight? Too many businesses will implement incredibly powerful security solutions only to ignore the basics of physical security. It’s time to address the hidden vulnerabilities that patches and updates won’t solve by scrutinizing your physical infrastructure.

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The Landscape of Managed Services Has Shifted (Here’s What That Means for You)

The Landscape of Managed Services Has Shifted (Here’s What That Means for You)

As we push onward into 2026, it’s helpful to remember that the “good old days” are not necessarily as good as we remember them to be. When you would call your technology provider to deploy a patch or upgrade a system, you weren’t necessarily being “proactive”; you were being reactive without realizing it. In fact, managed service providers have evolved their model to reflect major disruptions in the tech industry.

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Better Authentication is Always Your Fingertips

Better Authentication is Always Your Fingertips

Even if you’re doing everything right, business cybersecurity is a challenge. Mistakes are common. Passwords are forgotten, and physical buttons can go missing. That said, there is one form of authentication that you can’t help but have with you: yourself.

Biometrics have been experiencing a surge in popularity as a means of authentication. Let’s explore why that is.

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Your Eight-Character Passwords are Truly Obsolete

Your Eight-Character Passwords are Truly Obsolete

For literal decades, we heard that a good password required a few key traits to be secure: a capital letter, a number, and eight characters. How times have changed, right?

Now, the baseline standards are similar… just multiplied to the nth degree. Let’s discuss why this is, what modern businesses now need to do, and how we can help to maintain password security moving forward.

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3 Simple Cybersecurity Lessons for the Modern Business Environment

3 Simple Cybersecurity Lessons for the Modern Business Environment

Sometimes the toughest lessons that hurt the most are the ones we need the most, as is the case with anything cybersecurity related. You don’t want to experience a data breach, regardless of how it’s caused, but preventing them is a bit more challenging than you might at first expect. If you want to avoid losing time, money, and reputation needlessly, then take these three cybersecurity lessons into consideration today.

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