Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Achieve Zero Interruptions with Invisible IT Maintenance

Achieve Zero Interruptions with Invisible IT Maintenance

When we sit down and watch a movie, we love a hero who arrives just in time to defuse a ticking clock. In business, however, the ticking clock is actually your company’s overhead, and every second it ticks during a system outage is money evaporating. 

As far as your business is concerned, we have a bit of a contrarian view: if your IT provider is constantly saving the day with dramatic, late-night heroics, it’s a sign that your technology strategy is actually failing you.

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We Aren’t Miracle Workers (But We’re Pretty Darn Close)

We Aren’t Miracle Workers (But We’re Pretty Darn Close)

For a fun little exercise, imagine you’ve just signed up for our managed IT services. Everything’s well and good, but then, something goes wrong with your computer. What gives? Aren’t we supposed to prevent issues from occurring in the first place? It’s easy to get discouraged when freak situations like this occur, but it’s important to highlight what proactive IT solutions can do, and more importantly, what they can’t do.

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Three Qualifications You Should Look for in an MSP

Three Qualifications You Should Look for in an MSP

Many small and medium-sized businesses have serious difficulties when they try to balance their technology needs against the limited resources at their disposal. Fortunately, this serious issue can be resolved effectively by working with a managed service provider (or MSP). The approach that these professionals take outpaces the value that more traditional forms of IT support have been able to offer—whether that support is through an external provider or even an in-house team.

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Outsourced IT is an Amazing Investment for Your Business

Outsourced IT is an Amazing Investment for Your Business

With technology cementing itself in all aspects of everyday life, businesses need a stronger competitive edge than ever to overcome the odds. SMBs can use technology for this purpose, specifically outsourcing technology management and maintenance to a third party. With the help of a managed service provider, your business can compensate for any skills deficit it might have and properly maintain its IT infrastructure.

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What Kind of a Tool is Cloud Computing?

What Kind of a Tool is Cloud Computing?

Cloud computing is used by just about all businesses in some capacity, but how much should your company rely on it for its important functions? Let’s discuss some of the options you have for your cloud computing infrastructure and how it can all contribute to your business’ continued success.

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How Our Tech’s Tools Can Increase Your Effectiveness

How Our Tech’s Tools Can Increase Your Effectiveness

Monitoring parts of your business is a good practice as it allows you to get out in front of any potential problem it may have. As IT is concerned, monitoring is a crucial part of ensuring that every part of your business’ computing infrastructure is working as intended. Today, we thought we’d discuss the tools used to monitor IT networks and infrastructure, and what effect that can have on your business.

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Delivering Efficiency with Managed IT, Part III

Delivering Efficiency with Managed IT, Part III

When a person reaches out to you for your business acumen, you help them because you know more than they do. Why else would they ask? The best thing you can do for your business is to use technology effectively. The only way you’ll know you are doing that is if you see the increased productivity, efficiency, and profitability often cited as reasons to invest in technology. In part three of our series about managed IT services value, we will take a look at the role of consulting, and how it brings big benefits in many different aspects of your business.

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Delivering Efficiency with Managed IT, Part I

Delivering Efficiency with Managed IT, Part I

Anyone that uses a computer knows just how frustrating it is when that computer doesn’t function as intended. For a business, it negatively affects profitability. If you don’t have the support structure in place to mitigate your technology problems, you could be spending a whole lot of money on nothing. In part one of our five-part series on managed IT services, we talk about how being proactive keeps your technology, and your business, working fluidly.

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Tip of the Week: Reduce Your Costs with Managed IT Services

Tip of the Week: Reduce Your Costs with Managed IT Services

Small business owners are always looking for a way to shave some of that overhead off of their budgets. While this is probably true for most business owners, the more capital a small business can save, the more it can do. Outsourcing its IT management is one way to either cut down the company’s technology maintenance costs--or, if your company doesn’t currently have a dedicated technician--can keep you from paying way too much to keep your business running smoothly. 

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The Best Way to Value Managed IT Services

The Best Way to Value Managed IT Services

Can you place a value on your organization’s IT solutions? Sure, but the true value of them is really how much money they save you in the grand scheme of things. On the opposite end of the spectrum, the amount of capital your technology solutions cost could completely sink any profits your business pulls in. How can you optimize efficiency? After all, you can make as many sales out there as you want, but if you have no way of keeping track of things, you’re asking for a failed business venture. The answer is simple: managed IT services.

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5 Reasons IT is Stressed About Security

5 Reasons IT is Stressed About Security

If you have an internal IT administrator, they might be pretty stressed about your business’ security. Why? Simple - there’s a good chance that they feel trapped in a few common situations. Let’s review some stresses that influence IT employees, negatively affecting your security.

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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Battle of the Benefits: Break-Fix vs Managed IT

Battle of the Benefits: Break-Fix vs Managed IT

As a managed service provider, we’re naturally going to be a little biased when comparing the positives and negatives between an in-house IT team and an outsourced approach. However, each has its benefits in the right situations, and each can have its downsides. Today, we’ll discuss each to establish which is the better choice for your situation.

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4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to an approach called managed IT services.

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