Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The 3 Legal Risks That Could Tank Your Business

The 3 Legal Risks That Could Tank Your Business

It sounds like the perfect get-out-of-jail-free card: “I’m so sorry for that error, the AI wrote it!” Unfortunately, that excuse works about as well today as the dog ate my homework in third grade. While AI is an incredible tool, you are still the one holding the leash. If your AI makes a mess, you’re the one who has to clean it up.

Let’s break down why AI makes mistakes and how those slips can turn into real-world headaches for your business.

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Lessons About Shadow IT, Direct from the North Pole

Lessons About Shadow IT, Direct from the North Pole

Shadow IT is a big problem, no matter where it’s being used—even at the most famous toy manufacturer in history’s facility. Consider this a case study of why it is essential to listen to your IT department, especially when it comes to the tools they provide.

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The Secret (and Dangerous) Tools Your Team Is Hiding From You

The Secret (and Dangerous) Tools Your Team Is Hiding From You

Let’s assume that, as a responsible business owner, you’ve established standard operating procedures for your employees to follow—including the tools they can officially use in the course of their tasks. That said, there is always the chance that someone encountered an issue and independently investigated and “fixed” it.

If anyone is using an unapproved tool or an external account to access and manipulate your business data, you have a problem… a problem known as shadow IT.

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A Practical Guide to Managing Shadow IT in Your Business

A Practical Guide to Managing Shadow IT in Your Business

Shadow IT may have a pretty cool-sounding name, but its impacts on your business are anything but. The term “shadow IT” describes any technology used in the business setting without the express knowledge and go-ahead of the IT department. While it may be common, it certainly isn’t good… despite often having the best intentions behind it.

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Making Sense of Technology Compliance

Making Sense of Technology Compliance

For businesses, staying compliant with data regulations isn’t just about avoiding hefty fines; it’s about building trust with customers, protecting sensitive information, and keeping operations running smoothly. Ignoring compliance isn’t an option. A single slip-up can lead to legal trouble, financial losses, and serious damage to your company’s reputation.

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Does Artificial Intelligence Provide Artificial Hope?

Does Artificial Intelligence Provide Artificial Hope?

Typically, we use this space to talk about technology-related issues that have a positive impact on business, society, and individuals. Information technology has and will continue to transform the world we live in. One of the central topics of this giant IT transformation is artificial intelligence (AI) and where it fits into the paradigm of modernity.  Much has been made about the potential benefits of AI—and many of them are legitimate—but in today’s blog, we wanted to discuss the dark side of AI, and whether or not immediate regulation of the technology is a prudent decision.

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How to Make Bad Passwords Better

How to Make Bad Passwords Better

Every time you log into an account, you have to enter a password. And we know exactly what you’re thinking: why? Good password hygiene is important, especially in high-profile environments like your business. Passwords play a crucial role in securing your network, so you should know how to build better passwords—if not for your own sake, then for your business.

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Encryption is Critical to the Success of Any Business

Encryption is Critical to the Success of Any Business

In today’s world of flexible working environments and conditions, you want to be intentional with how you share and distribute access to your company’s data. You’ll need to ensure that you are not accidentally putting your data in harm’s way due to outdated and insecure data retrieval policies and procedures.

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How to Ensure Your Business Remains HIPAA-Compliant

How to Ensure Your Business Remains HIPAA-Compliant

In 1996, the United States Congress passed the Health Insurance Portability and Accountability Act, better known as HIPAA, in an attempt to streamline the healthcare system while also maintaining individual privacy of individuals’ health records. This regulation allowed people to more effectively and securely transfer their health coverage without the risk of fraud or abuse of health records. As you can imagine, your technology plays a significant role in making this happen.

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Cloud Regulation Might Be On the Horizon

Cloud Regulation Might Be On the Horizon

Many companies, individuals, and organizations have sought to get the most value out of cloud computing, making it an industry that also requires a certain level of regulation. With its increasing integration into our daily lives, it’s no small wonder that there is a greater effort to control certain aspects of it. Here is what you can expect from cloud regulation in the near future.

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What is Compliance Reporting?

What is Compliance Reporting?

There are numerous industries that, in one way or another, deal with sensitive data on the regular. In order to protect this data, numerous laws, regulations, and other requirements have been put on the books that require businesses to maintain—as well as prove—their compliance to them.

Today, we wanted to focus on how a business would prove their compliance, so we’re going to dive into the subject of compliance reporting.

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Big Tech Antitrust Bills to Have an Effect

Big Tech Antitrust Bills to Have an Effect

Recently five bipartisan bills are being considered in the United States House of Representatives that intend to add additional oversight on the power of modern tech giants. Let’s take a look at these bills and why they are deemed necessary by many lawmakers. 

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Why Online Speech Isn’t (Usually) a Free Speech Issue

Why Online Speech Isn’t (Usually) a Free Speech Issue

It is undeniable that technology has become ingrained into our workplaces, and perhaps even more so into our daily lives—particularly considering the events of the past few years. This is likely why it is so surprising when a large tech company bans a user for some activity on their platform.

With all that is happening today, this surprise has largely turned into outrage over whether or not these companies can really ban people over what they share on the platform. Let’s go over the situation to try and glean from it some answers.

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Where There’s Data Loss, There’s Trouble

Where There’s Data Loss, There’s Trouble

Data loss can have lasting effects upon your business, usually measured in lost productivity and capital. In other words, data loss is often measured by the cost required to retrieve, restore, and/or repair its effects. Of course, this is only the beginning of how data loss can impact your operations.

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